Shipping policy

Last updated: 2 November 2026

Delivery

• We dispatch from Lahore and deliver anywhere in Pakistan. We do not ship outside Pakistan.
• Delivery is free on every order. There is never an extra charge for cash on delivery.
• Delivery usually takes 5–7 working days after we confirm your order.
• If your order is more than 7 days past its expected delivery date, you can cancel it for a full refund.

Confirming and cancelling orders

• We confirm every order on WhatsApp within 12 hours. If we cannot confirm an order within 48 hours, we cancel it.
• If you switch to bank transfer, please pay within 24 hours. Use your order number as the payment reference, then send us a screenshot of your payment receipt on WhatsApp. If we don't receive your payment within 24 hours, your order stays cash on delivery at its original total.

When your parcel arrives

Check that it is sealed. If it looks opened or damaged, take photos and tell us within 3 days of delivery. See our Refund and Exchange Policy.

Contact

WhatsApp +92 311 4891489 · info@virssaa.com · Available 24/7 · Virssaa, Lahore, Pakistan.